Terms and Conditions

Scope and acceptance

These Terms and Conditions apply when you visit esma.ro, browse its content or submit an enquiry. By using the website, you agree to these terms. If you do not agree, please do not use the website.

The website is intended primarily for organisations and professionals exploring custom software services. Nothing in these terms limits rights that cannot legally be excluded.

Services and project agreements

ESMA Cloud Systems develops custom software, including medical and research registries, e-learning platforms, web applications, APIs, integrations and selected desktop applications.

Website descriptions are general. The scope, deliverables, schedule, acceptance process, support, price and other commitments for a project are defined only in the written agreement accepted by ESMA and the client. Sending an enquiry does not require either party to enter into a project.

Website information

We aim to keep this website accurate and useful, but its content is provided for general information and may not reflect every service, technical option or project constraint. It is not professional, legal or medical advice.

Any estimate, recommendation or commitment must be confirmed in writing after we understand the relevant requirements.

Your responsibilities

When you contact us or work with us, you are responsible for providing accurate information and for having the authority to share any materials you provide. You must not use this website unlawfully, attempt to interfere with its security or submit malicious content.

Do not submit patient records, health information, credentials or other sensitive data through the public enquiry form. Secure project-specific channels will be agreed separately when required.

Intellectual property

The website, its written content, visual identity and original design elements belong to ESMA Cloud Systems or their respective licensors and are protected by applicable intellectual-property law. You may view and share links to the website for legitimate purposes, but you may not reproduce or commercially exploit its content without permission.

Ownership and licence rights for project deliverables are defined in the relevant project agreement. Unless that agreement states otherwise, each party retains its pre-existing tools, materials, methods, know-how and intellectual property.

Confidential information

A public website enquiry should not be treated as a confidential channel. If a potential project requires confidential information, the parties may first enter into a non-disclosure agreement or agree on another secure method of exchange.

Confidentiality obligations applying during a software project are set out in its project-specific agreement.

Fees and taxes

Website use is free. Project fees, invoicing stages, payment deadlines, expenses, applicable taxes and any consequences of late payment are stated in the relevant proposal or services agreement.

Third-party services and links

The website or a future project may rely on third-party services, open-source software or external websites. Third parties operate under their own terms and policies. We are not responsible for external content we do not control.

The selection, licensing, cost and support implications of third-party project components will be addressed in the project agreement where relevant.

Availability and warranties

We take reasonable care of this website, but we do not promise that it will always be available, uninterrupted or free from every error. We may change, suspend or remove website content when necessary.

Any warranty or service level for software delivered to a client is governed exclusively by the applicable project agreement.

Liability

To the extent permitted by applicable law, ESMA Cloud Systems is not responsible for indirect loss arising solely from reliance on general website content or from website unavailability. Nothing in these terms excludes liability that cannot legally be excluded.

Liability connected with paid services or delivered software is governed by the relevant project agreement.

Governing law and disputes

These website terms are governed by Romanian law. We encourage the parties to first attempt to resolve any disagreement in good faith. If that is not possible, disputes will be handled by the competent Romanian courts, subject to any mandatory legal rights or project-specific dispute provisions.

Changes and contact

We may update these terms when the website, our services or applicable requirements change. The date at the top identifies the latest version.

Questions about these terms can be sent to: